Contact firstname.lastname@example.org if you are interested in purchasing a support contract for SpecTRM. Support contracts offer you a fixed number of hours from our support engineers to help troubleshoot any problems you encounter. Safeware's technical support may also be purchased on a per-incident basis.
Any support request, whether part of a support contract or a per-incident issue, will not be billed to a customer if, in Safeware's sole discretion and determination, the issue is found to be caused by a defect in Safeware's software.
You may contact Safeware technical support by emailing email@example.com or calling (206) 328-4880. Below are a few guidelines to help you get the most from our support services.
Help Us Help You
When working with Safeware's technical support, we will treat you with courtesy and professionalism. We will endeavor to develop a fix or workaround in as timely a fashion as possible. However, there are steps you can take that will make it much easier for us to help you.
Safeware offers a fully functional trial version of SpecTRM. The software is, in every way, identical to the fully licensed version of SpecTRM, except that the license key used with the software is only valid for 30 days from the installation of the software. You may also contact firstname.lastname@example.org to arrange for a longer trial period. Because of this liberal trial policy, we emphasize thoroughly evaluating the software and deciding if it is right for you before purchasing SpecTRM.
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